Deliver differentiated experiences leveraging our deep Salesforce ecosystem knowledge
Orient your business around customer interactions that drive business insights and revenue growth. Our experts built our Salesforce practice to deliver differentiated customer experiences leveraging our deep media and entertainment industry knowledge, spanning pre-production through distribution, on a platform that we believe in.
In today’s world of personalized, real-time and fluid data, sales and marketing teams need to be able to understand, dissect and execute meaningful reporting. Armed with that information, they can efficiently target segmented customers based on behaviors and campaign trends for a better, personalized brand experience.
Trusted Salesforce Partner
Our Salesforce practice is built to deliver differentiated customer experiences leveraging our deep knowledge spanning pre-production through distribution on a platform that we believe in. We drive transformative initiatives that CIOs and CTOs use to protect market share and win the future.
We bring an exceptionally talented team needed to tackle your most challenging problems and drive your business forward. With decades of media and entertainment expertise, our Salesforce practice provides Salesforce SME’s with deep subject matter expertise within the media and entertainment industry.
Media Cloud Innovators
As a preferred partnership with Salesforce for Media Cloud, we are at the forefront of innovating and delivering on the expanded capabilities Media Cloud provides specifically for the media and entertainment industry, from the Media Cloud data model that allows for more streamlined integration to external systems specific to the media industry, to the CPQ industry that allows sales teams to easily configure quotes for customers with prebuilt industry-specific line items. We have deep experience with FlexCard and Omniscript, allowing for true “clicks over code” development of specific processes and UI components, as well as DataRaptor and Integration Procedures that allow for easier development of connections to external systems without customization. In addition, we have document generation capabilities of Omnistudio to generate customized documents.
Our experts have experience leveraging the Salesforce Slack connector to provide end users with the capability to communicate and collaborate with colleagues within their Media Cloud application, allowing them to interact with their key data and processes in a more meaningful way.
As a leading Salesforce integrator with expertise spanning the media value chain, including IP and Rights Management, we built a deal management system on Salesforce Media Cloud with the ability to integrate with any RMS, providing an end-to-end solution that bridges the gap between opportunity management and rights and clearances.
Meet our Salesforce Experts
As one of the leaders of the Salesforce Practice with 20+ years experience in consulting and in Media/Entertainment, Steve brings extensive experience and leadership in helping our clients implement their Salesforce solutions. He leads our Salesforce teams in various engagements across Salesforce org assessments, Salesforce discovery projects, Salesforce Platform solutions, and Sales Cloud/Media Cloud implementations. Steve also has a strong background in Technology project management and delivery, and ensures that our Salesforce teams follow best practices on our client engagements. He is a trusted advisor to his clients and collaborative leader within Qvest.