Keep media operations resilient

Qvest @ IBC 2026 
September 11–14, 2026 
RAI Amsterdam | Booth 10.C24 

Use our exhibitor code for your free IBC ticket: IBC2159 

A platform update is due. An incident involves multiple vendors. New services need to go live while the platform stays stable. In complex media environments, stability takes more than resolving problems quickly when they occur.

A robust operating model starts before a support issue arises. What matters is how monitoring, updates, responsibilities, and vendor coordination work together in practice.

At IBC, we’ll discuss how 24/7 platform operations, technical evolution, and continuous optimization come together across hybrid, multi-vendor environments.

Resilience starts before go-live

Software-defined architectures, hybrid infrastructure, and solutions from different vendors create more flexibility. Keeping that flexibility in practice requires clearly defined change processes, transparency across dependencies, and a clear view of the entire system landscape.

Planning the operating model from the start creates clarity around responsibilities, support models, and change processes. It is just as important to define which knowledge should remain available internally and where additional specialist expertise makes sense.

A robust platform environment depends on the interaction between monitoring, incident management, vendor coordination, and clear processes for change and continuous evolution.

What strengthens platform reliability

Detect issues early

Continuous monitoring creates transparency and helps teams identify and assess irregularities early.

Implement changes with control

Updates and new services can be integrated into the existing environment while keeping stability and performance in view.

Keep responsibilities clear

Clear ownership simplifies coordination across technology vendors and supports faster decisions.

Keep operational knowledge accessible

Runbooks, documented processes, and structured knowledge transfer preserve expertise and help teams stay prepared for new situations.

Real Talk starts with the operating model behind your platform. Together, we’ll discuss how to make your setup resilient and evolve it continuously.

Your Managed Services experts

Mario Matejka | Senior Customer Success & Partner Manager, Qspaces
Dr. Frank Hoffmann | General Manager, Qspaces

Further topics at IBC

Book a meeting at booth 10.C24 now